Six services. One job — keep your revenue.
Our products give you the engine. Our services put a team behind it. Pick the outcomes you need most and we'll run them end-to-end — measured, reported and tied to recovered dollars.
Managed where it matters, automated where it counts
Each service is staffed by dispute specialists and backed by the ClaimShielded platform — so nothing falls through a deadline and every decision leaves an audit trail.
Dispute Intelligence & Analytics
We unify every processor, gateway and acquirer into a single live view — then benchmark your exposure against merchants in your category so you know exactly where revenue is leaking.
See where revenue leaks
Pre-Dispute Alert Defense
We intercept disputes before they ever post against your ratio. Wired into Visa RDR, Ethoca and Verifi, our team resolves or refunds each alert within minutes against the rules you set.
Stop chargebacks early
Smart Representment
We fight every winnable chargeback for you. Specialists assemble reason-code-specific evidence, draft the rebuttal and file it well inside the issuer deadline — so your team never touches a dispute packet again.
Recover disputed revenue
Risk & Compliance Monitoring
We watch your descriptors, MIDs and ratios around the clock. The moment an account trends toward a VAMP or VDMP threshold, you get a flagged alert and a remediation plan — not a surprise penalty.
Stay off monitoring programs
Refund Orchestration
We decide programmatically when a refund is the better economic move than a fight — and route the rest of the queue to the right human at the right time, keeping customer relationships intact.
Route every dispute right
Reporting & Benchmarking
We turn the entire dispute operation into a board-grade narrative — monthly close packets, SOC2 audit bundles and processor reviews, generated on a schedule and signed cryptographically.
Make every number defensible
You hand us the disputes. We hand back the dollars.
Every service follows the same rhythm — so you always know what's happening to your revenue and who is accountable for it.
- Connect your processors in a read-only call — live in under an hour
- We backfill 13 months of dispute history and benchmark your exposure
- Your dedicated specialist runs the service against rules you approve
- You get a monthly recovery report your CFO can use unchanged
Not sure which service you need first?
Send us your last 90 days of dispute data. We'll tell you which service recovers the most, fastest — with the numbers to back it up. No commitment.
Book a Recovery Audit