Six products. One revenue defense system.
Buy the full suite or start with the single product you're bleeding from. Either way you get the same engine, the same data backbone and the same outcome-based pricing.
Real-time dispute intelligence
Aggregate raw dispute data from every processor, gateway and acquirer you touch — normalised, deduplicated, and tagged against your order graph in under 90 seconds.
- Live exposure view with rolling 30-day, 90-day and 12-month ratios
- Cohort, SKU, geography and acquisition-channel breakdowns
- Reason-code anomaly detection that flags new fraud patterns in hours, not weeks
- Native exports to Looker, Hex, Tableau, Snowflake and BigQuery
Pre-dispute alert network
Direct integrations with Visa RDR, Ethoca, Verifi Order Insight and Mastercard Consumer Clarity — every alert pulled, scored, decisioned and refunded or defended automatically in under 18 minutes on average.
- Programmatic refund routing with merchant-defined value caps
- Auto-issue of merchant credit or replacement for true cases of friendly fraud
- Cardholder behavior fingerprinting against the consortium dataset
- Full audit trail of every alert decision for compliance and disputes
Smart representment engine
The argument that goes back to the issuer is generated by a network-rule-aware engine, reviewed by a representment specialist, and submitted with the right compelling evidence document set for every reason code.
- Per-reason-code argument templates for Visa, Mastercard, Amex and Discover
- Automatic stitching of AVS, CVV, IP, device, shipping and CRM signals
- Human-in-the-loop review for high-value or unusual disputes
- Win-rate guarantee in writing on enterprise plans
Descriptor & ratio control
Stay out of VAMP, VDMP, ECP and HECP programs the boring way: by continuously testing your billing descriptors, balancing MID exposure, and surfacing the merchant accounts trending toward trouble.
- Descriptor A/B testing across every MID you operate
- Automated MID balancing recommendations to flatten ratio risk
- Real-time monitoring program alerts with remediation playbooks
- Optional managed service to negotiate directly with your acquirer
Refund & goodwill orchestration
Sometimes refunding is the better economic decision than fighting. Our orchestration layer makes that call in milliseconds — and routes the rest of the queue to the right human at the right time.
- Configurable thresholds for value, age, customer LTV and risk score
- Native integrations into Shopify Flow, Zendesk, Gorgias and Slack
- Goodwill messaging templates that preserve customer relationships
- Automatic suppression of refund-loop scammers across the network
Audit-ready reporting
Board reports, monthly close packets, processor reviews and SOC2 audit bundles — generated on a schedule and signed cryptographically so your auditor doesn't need to ask twice.
- Pre-built monthly board pack with commentary your CFO can use unchanged
- Auditor-friendly evidence exports with chain-of-custody hashes
- Custom KPI builder with email and Slack scheduling
- Public status page for processors that require it
Want to walk the full product suite with a solutions engineer?
A 45-minute live tour, mapped to your processor stack and dispute mix. No slides — we open the product and run your numbers through it.
Book a product tour