Win back the revenue chargebacks quietly take from you.
ClaimShielded is the operating system for dispute defense — built on real-time alerts, evidence automation, and a representment engine that argues your case better than any in-house team can.
Every dispute defended. Every dollar accounted for.
Six managed services cover the full lifecycle — from the first descriptor test to the last arbitration filing. Here are the three we run for most merchants on day one.
Dispute Intelligence & Analytics
We unify every processor, gateway and acquirer into one live view, then benchmark your exposure so you know exactly where revenue is leaking.
See where revenue leaks
Pre-Dispute Alert Defense
We intercept disputes before they post against your ratio. Wired into Visa RDR, Ethoca and Verifi, alerts are resolved or refunded within minutes.
Stop chargebacks early
Smart Representment
We fight every winnable chargeback for you. Specialists assemble reason-code evidence, draft the rebuttal and file it inside the issuer deadline.
Recover disputed revenue
Your processor wants to settle. We're built to win.
Most "chargeback tools" are dashboards bolted onto a refund button. ClaimShielded is a working system — opinionated workflows, real evidence stitching, and a representment model trained on 4.6M defended disputes.
- Reason-code-specific argument templates updated to the latest network rules
- Behavioral fingerprinting that flags repeat offenders across merchant cohorts
- Automated MATCH list defense and CB-to-refund routing logic
- Optional human review tier staffed by senior representment specialists
Plug it in on Monday. Recover by Friday.
No engineering sprint, no rebuilds. Our connectors lift transaction and dispute data from Stripe, Adyen, Braintree, Worldpay and twenty-eight other processors in under an hour. We backfill 13 months by default so you can see exactly where revenue is leaking.
- Read-only OAuth — we never touch your funds, refunds or settlements
- Pre-built Shopify, BigCommerce, WooCommerce and Magento order enrichment
- Slack, Teams, Zendesk and HubSpot notification routing out of the box
- SOC 2 Type II controls, regional data residency, full deletion on request
What changes in the first 90 days
Outcome ranges from our merchant cohort onboarded in 2025. Individual results depend on processor mix, product type and existing dispute exposure.
Dispute volume falls
Pre-dispute alerts intercept 31–46% of incoming chargebacks before they post against your ratio.
Win rate climbs
Representment outcomes improve from a typical 14% baseline to 78–91% across most reason codes.
Hours come back
Average finance ops time spent on disputes drops from 22 hours per week to under three.
Ratios stabilize
VAMP and VDMP exposure clears for 96% of merchants entering monitoring inside one billing cycle.
Live dispute intelligence, running every second your store is open.
Every transaction your processors handle flows through the ClaimShielded engine — scored, classified and routed to alerts, refund logic or representment before a chargeback can damage your ratio. Nothing to install. Nothing for your engineers to maintain.
Trusted by operators who actually run the numbers
"We had a 1.4% chargeback rate and a payment processor breathing down our neck. Six weeks on ClaimShielded and we were at 0.31% — the team didn't even feel the lift, the platform just absorbed the work."
"Their representment language is sharper than what we wrote in-house — and we used to win at industry awards for our dispute letters. I have no idea how they tune it, but it works."
"The pre-dispute alerts paid for the entire contract in the first 19 days. Three years in and we still get a slack notification every time the engine wins back another dispute."
Native connections to the stack you already run
Direct, certified integrations with the processors, gateways, card networks and commerce platforms that move your revenue every day.
The fastest dollar you'll ever recover is the one that never left.
Bring your last 90 days of dispute data — we'll show you, line by line, what we would have won and what we would have stopped. No commitment, no engineering work.